Terms & conditions

1. Acceptance

By using the LifeConnect platform you agree to these terms. If you do not agree, do not use the service.

2. Service description

The platform helps schedule online consultations between patients and specialists; video technology may be provided by third parties (e.g. Google Meet). LifeConnect does not replace medical decisions made solely by your clinician.

3. Accounts

You are responsible for keeping your password confidential and for activity under your account. Report unauthorised use promptly.

4. Bookings and payments

Appointments are subject to the specialist’s confirmation and real availability. Payments are processed via Stripe; commissions and cancellation rules may be shown on the specialist’s profile or in confirmations.

5. Conduct

You must not misuse the platform, upload illegal content, attempt to breach security or scrape data without authorisation.

6. Liability

To the extent permitted by law, the platform is provided “as is”. We are not liable for third‑party outages (internet, payment processor, video provider) or for medical content provided solely by registered professionals.

7. Changes

We may update these terms; the version published on the site applies. Continued use after changes constitutes acceptance, except where mandatory law requires otherwise.

8. Governing law

Disputes are subject to applicable law in the operator’s jurisdiction, without prejudice to mandatory consumer rights.